How can organisations bridge the value void and harness productivity

Economic pressures and consumer expectations, legacy infrastructure, siloed internal data, and the rapid evolution of new technologies demand a new mindset when assessing the value that digital transformation creates. Because often a value void exists – a gap between technology’s promise and what is delivered.

Organisations are also facing an unparallelled period of digital transformation, presenting them with a make-or-break moment. With access to ideas, innovations, and next-generation technology such as generative AI and digital automation — the question is, how can it be harnessed to boost productivity levels and unlock exceptional value?

To explore the approaches organisations are taking to fill the value void, we’ve conducted one of the largest global industry surveys of its kind. Analysing the results from over 3,600 respondents across 7 industries in 15 countries, we’ve uncovered four key attributes that highly productive organisations share. We call these attributes ‘Vectors to Value’.

These vectors serve as your blueprint for success, combined with exclusive insight around how investing in new technology can unlock a productivity advantage that puts you on a path to value creation. In this article, we take you through a summary of our major new research and a never-before seen view from global enterprise leaders.

The power of unlocking the productivity advantage

A key component at the heart of driving value is effective and efficient operations—in other words, increased productivity. And for those ready to embrace new digital strategies, the possibilities are boundless.

According to research from McKinsey, digitisation, if harnessed correctly, could add up to one per cent to annual productivity growth and another half per cent for early adopters of advances such as GenAI. And our global industry survey indicates that 75% of organisations expect to gain a productivity increase of more than 20% in the next three years.

That sounds like positive news, but how do you actually improve technology-driven productivity? What is the key to unlocking a productivity advantage that delivers core business velocity and proof of value? The answer lies at the sweet spot between investing in the right technology, developing efficient processes, and building an agile and proactive company culture.  

What do the most productive organisations do differently?

Our report uncovers what the highest-performing organizations are already doing to increase productivity and extract greater value from digital transformation. We identified four key characteristics:

1. Processes and systems: They make bullet-proof processes a competitive advantage.

Processes are highly tuned and intelligent. Technology provides the visibility to identify and unlock optimization potential.

2. Agility and future-readiness: They’re agile, adaptable, and future-ready.

Advanced technologies (GENAI, RPA, Process Intelligence) are used to de-risk and respond faster to the turbulent and unpredictable nature of the modern world – continually being able to pinpoint what’s working and what isn’t, optimising existing investments, and always being ahead of the pack.

3. Culture of data: They’re pushing boundaries through the power of data.

They’ve established a comprehensive data foundation and empower their workforce with access to the right insights, at the right time, allowing them to innovate and unlock more value at every turn.

4. Customer focus: They’re customer outcome obsessed.

Their success is defined by their customers’ success. They build customer feedback into every part of their business, striving to anticipate their customers’ needs and being accountable for their value realisation.

These characteristics act as anchor points in our report, enabling us to dive deeper into the attributes that the most productive organisations share. We aligned a number of the top attributes to each vector, building a list of the most influential value drivers that contribute to each organisation’s productivity advantage.

Attributes include appetite for innovation, the use of technology to predict events, and the need to make organisational processes as productive as possible. Each attribute is defined by a data point which quantifies the difference between the most and least productive companies. It’s helped us to spotlight the key focus areas of the former to give your organization insight into their best practises. 

Find out how to unlock this value for your organisation

Join the hundreds of respondents in our research who are driving exemplary productivity and unlocking exceptional value for their organisation. Download our report to uncover detailed analysis of our extensive research, and insight into the behaviour of the world’s best-performing organisations. Plus, unlock pragmatic advice and meaningful measures that you can apply today.

Let us show you how possible happens.

Download the report