Blogs

Expect rising automation and deployment of AI/ML, supply chain agility & cost, food innovation, and demand for consumer transparency and sustainability

Change is the only constant in manufacturing today. Disruption, innovation, and continual refinement of shopfloor processes are driving factors in today’s complex market landscape. Whether you make commercial aircraft, office furniture, or industrial valves, you need to stay on top of trends and adapt. New strategies and actions must sync—and align with customer expectations. It’s no easy task.

Human nature favors the known – the status quo. For example, many operators may view the hospitality solution they have in place as perfectly adequate: It’s what they know and use every day. It serves its function and is much easier to keep than to change. That perception is called “stickiness” – you stick to it because it’s there, firmly entrenched, and seems to work. But we all realize that the industry is moving in new directions that will eventually leave you in the dust if you stay stuck. How do you navigate the delicate balance between what works today and what must be put into place as the competitive landscape evolves? Let’s explore that question here.

In the hospitality industry, revenue management that includes precision pricing and forecasting plays a vital role in continued resilience. This is in an industry faced with the demands for greater maneuverability and adaptation during a period of unprecedented disruption. What role must machine learning play in supplementing the efforts of hotel revenue management teams? How will that impact how resilient hotels, resorts, and casinos will be in times to come?

This is the fourth in our series spotlighting the winners of our 2019 Infor Customer Excellence Awards, and sharing their success stories.