Blogs

Hospitality service staff are the heart of the industry, exemplifying company values of guest comfort and care. To do their jobs well without undue stress, they need a reliable and intuitive framework supported by integrated systems and intuitive processes. How does advanced hotel technology help create healthy, happy places to work? What role does a scalable technology platform play in recognizing and retaining talented hospitality workers? Here are some thoughts.

At the cusp of a new era for the hospitality industry as the world begins to bounce back from a severe period of disruption, many hotel organizations are rethinking how well their hotel PMS really serves them. Seeking out a new hotel PMS or other essential hospitality software solution is a common conclusion. But it can be a risky and stressful prospect, even if it’s also a necessary one. So, where do decision-makers start? What’s the most useful criteria as hoteliers choose a new hotel PMS? Here is a selected list to help you begin the journey.

Achieving warehouse operational excellence is one of the biggest opportunities and one of the most urgent to-do items for any distributor. Read this blog post to learn how to make yourself utterly irreplaceable to your key accounts, using technologies like a WMS to optimize every system and become embedded in every aspect of a customer’s operations.

With the impact of that our current era has had on the hospitality and gaming industries, change is needed more than ever before. But what kind of change? How must hotels and resorts continue to adopt digital transformation processes to continue to meet present challenges efficiently? Importantly, how must organizations plan their futures with major economic events in mind to rise to the challenges of evolving guest expectations and changing competitive landscapes? Here are some ideas on how to approach those questions.

Smart technology and AI applications are continuing to make an impact on all industries. The hospitality industry is no exception, with automated functions that touch on a spectrum of processes to make hotel organizations more efficient, freeing up staff to spend their time concentrating a great guest experience. What are some examples? What implications do they have on how hospitality technology platforms will look like in the near future?

Mobility is a necessary component to operational efficiency to enhance services in hotels, but also serves other valuable areas of the business beyond the hospitality guest experience, but staff satisfaction, too. How do smart technologies that are centered on mobile use help hotel organizations empower their teams and add to a superior guest experience at the same time? Here are a few ideas to consider.

We’re now in an era when hospitality technology has to support a new normal while empowering guests who expect greater control of their own guest experience. Contactless solutions that are aligned with an emphasis on mobility is playing a big part in that. So, how does a cloud-based hotel PMS and cloud infrastructure make this easier for hospitality organizations? Learn more here.