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Service Excellence: Leveraging IT to Streamline Operations and Improve the Guest Experience

November 6, 2024

4 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Hoteliers are constantly looking for ways to improve the guest experience. But for many, outdated technology stands in the way. Innovative and disruptive IT solutions can have a beneficial impact on service delivery by empowering staff to perform at their best.

Efficiency Unleashed: Transforming Hotel Cost Management

October 23, 2024

6 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

The hospitality industry is changing, and it is crucial for hotels to adapt. Legacy technologies are no longer enough to keep up with demand, and so finance leaders need to find new ways to facilitate hotel growth in 2024.

Revenue Reimagined: Innovative Strategies to Maximize Your Hotel's Earning Potential

October 9, 2024

4 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Driving profitability is the ultimate goal for every business, including those in the hospitality industry. But in the face of economic disruption, hotels need to find innovative ways to maximize their earning potential and unlock greater revenue.

In with the new: How to say goodbye to legacy thinking

September 25, 2024

5 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

IT leaders are at the forefront of driving positive change for hotels and resorts. But what technologies should they be focusing on today to get ahead of the competition?

Beyond the balance sheet: Unleashing potential through insightful financial reporting

September 11, 2024

5 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

The hospitality industry is more competitive than ever before, but data is the key to standing out from the crowd and driving growth. It’s imperative that today’s hotelier understands how to unlock the power of the information that is already being collecting.

One-Timers to Life-Timers: Win Guest Loyalty with Memorable Experiences

August 28, 2024

5 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

How can operational leads provide the exceptional experiences that today’s guests expect? Discover how to use technology to build guest loyalty and create memorable experiences.

Data streaming for the hospitality industry—7 benefits to drive your business

August 28, 2024

4 minute read

By David Purcell, VP, Global Products, Infor Hospitality

Learn how data streaming enables real-time analysis for personalized guest experiences and operational efficiency, fostering long-term growth and success.

Beyond the price tag: 4 essential questions for selecting a hotel management system

August 21, 2024

3 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Explore the crucial considerations for hoteliers when selecting an effective hotel property management system. The blog highlights four essential questions to guide your decision-making process to achieve sustainable success in the hospitality industry. 

Why an RFP is a great tool to choose the right Property Management System for your hotel organization

June 7, 2024

6 minute read

By Christophe Harnisch

In today's hospitality industry, technology is crucial for hotel success, impacting operations and guest satisfaction. Switching to a new Property Management System (PMS) may be necessary if the current one is outdated or lacking in features, user experience, or support. This blog post explores how a Request for Proposal (RFP) can help you choose the right PMS to enhance efficiency and drive revenue growth.