Explore the latest Infor Industry AI Innovations with GenAI Embedded Experiences and GenAI Assistant

The conversation around generative artificial intelligence (AI)’s role in business is evolving rapidly. As these discussions deepen, more leaders recognize the transformative potential of AI extending to predictive, prescriptive, and generative use cases.

At Infor®, we believe in providing the right Industry AI solution at the right moment in our customers’ AI journey, helping them discover new processes, efficiencies, and insights. Whether it’s elevating decision-making with predictive insights through Infor Augmented Intelligence Service or embedding hyper-productive workflows with Infor GenAI, we’re ensuring customers achieve their desired business outcomes in alignment with the right processes and technology.

Since our announcement in April this year, we’ve made significant strides in how organizations of all sizes can use Infor GenAI to drive their business forward. Whether it’s automating requisition releases, analyzing complex manufacturing projects, or building approval checklists, we have designed every use case to address the unique nuances of our customers’ micro-vertical processes.

Unleash hyper-productive work with Infor GenAI

With Infor GenAI Embedded Experiences and the newly announced Infor GenAI Assistant, you can reimagine efficiency in everyday tasks and discover newfound insights across your complex processes, all in the trusted space of your Infor CloudSuite™. Enabled by Amazon Bedrock, organizations of any size can take advantage of generative AI in their daily workflows, while benefiting from built-in security to deploy applications safely and responsibly.Give your teams a seamless user experience to eliminate tedious tasks and turn scattered data into contextualized insights and automated processes. With Infor GenAI built for Infor CloudSuite, unlocking hyper-productive work is as easy as a single click or a conversation.

Infor GenAI Embedded Experiences, now available in all major AWS regions

Today, we are announcing the availability of Infor GenAI Embedded Experiences across all major AWS regions (US-East, Frankfurt, and Sydney). Let’s look at some of the enterprise-grade GenAI capabilities available in Infor CloudSuite tailored to a diverse range of end users and their specific industries.

For industrial manufacturing companies

Project executive summary with Infor GenAI Embedded in Infor LN

• Create a project executive summary to understand budget overruns, delayed activities, and critical paths in Infor LN CloudSuite
• See contract performance at a glance for information on budget discrepancies, invoicing gaps, and project progress with recommendations on how to improve projects in Infor LN CloudSuite
• Translate business process emails, purchase orders, service invoices, and order invoices to support global communications for Infor Product Lifecycle Management (PLM) and CloudSuite Industrial
• Optimize facilities efficiency with summarized reports on Infor Manufacturing Execution System (MES)
• Schedule customized reports to be sent to selected employees within Infor MES
• Craft quality control checklists for any of your products in Infor PLM for Discrete

For process manufacturing, fashion, and distribution companies

Tailored service guidelines with Infor GenAI Embedded in Infor M3 CloudSuite ERP

• Speed up issue resolution with customized tailored service guidelines based on reported resolutions from historical service reports in Infor M3 CloudSuite
• Create project reports and export as PDF in Infor M3 CloudSuite, saved to Infor Document Management
• Create and translate product descriptions in Infor M3 CloudSuite. See examples from food & beverage companies and distributors.
• Apply attributes to product descriptions in Infor CloudSuite Distribution to maintain a comprehensive product catalog

For healthcare and service-based companies

Crafting handling instructions with Infor GenAI Embedded in Infor Financials and Supply Management (FSM)

• Craft handling instructions of a purchase order receipt in Infor FSM
• Generate rich text descriptions across all rich text fields, from purchase order receipts to requisitions in Infor FSM
• Generate rich text descriptions across the employee lifecycle, from building job descriptions to developing goals and defining learning activities in Infor Human Capital Management (HCM)

For all industries

• Compare inbound and outbound performance of warehouses across an enterprise in Infor Warehouse Management System (WMS)
• Generate start of shift scripts, customized to each employee on quantity of orders, order lines, and any disabled equipment in Infor WMS
• Draft mitigation comments to clarify remediation reasons in Infor Governance, Risk & Compliance (GRC)
• Create summaries for violations and mitigations in Infor GRC

Across all Infor CloudSuite solutions, use the power of generative AI embedded directly where you work today to streamline your day-to-day tasks, including writing, summarizing, and analyzing your business. See it in action here.

Get answers instantly across your industry data with Infor GenAI Assistant, now in limited availability

In addition to embedded capabilities, Infor GenAI Assistant brings conversational assistance to your work for those in-the-moment questions. From analyzing projects to managing employees, Infor GenAI Assistant provides a centralized, dynamic view of your industry data. It delivers precise, actionable responses and handles tasks for you— all within your CloudSuite.

Now in limited availability across Infor LN, Infor PLM Discrete, Infor HCM, Infor WFM, and Infor FSM, you can ask questions to better manage, track, and analyze your business with a trusted guide by your side.

Infor GenAI Assistant streamlines all your industry data, allowing you to engage in deep, contextual conversations with tailored responses. For example, you can ask about:

Projects and contracts in Infor LN:

• “List all active contracts managed by me in the geographical area “IND”
• “Calculate on-time performance index for Project PRJ000123”
• "Generate executive summary report for Contract TPC000034”

Products in Infor PLM Discrete:

• “Show me the impact analysis for item “00126” at the Amsterdam site.”
• “Show inventory data by warehouse for item “00126” in company 422 and present the data in a table format.”

Employees and Candidates in Infor WFM and HCM:

• “Are there any employees on my team scheduled after their termination date?”
• “Can you summarize the safety incident 122 for me?”
• “Show me an executive summary for Candidate 20272, summarize in less than 100 words.”

Requisitions in Infor FSM:

• “Do I have requisitions pending approval?”
• “Compare Contracts 1 and 2 of Contract Group 1”
• "What is the duration of Project Contract ER"

See Infor GenAI Assistant in action

Discover hyper-productive work with Infor GenAI today

Now is the time to reimagine how you write, summarize, analyze, and interact with your data. The general availability of Infor GenAI Embedded Experiences starts today and will be rolled out in phases, so reach out to your Infor representative to see how you can unleash hyper-productive work for your teams. Currently, Infor GenAI Assistant is in limited availability with early adoption by invitation. Learn more about Infor GenAI at infor.com/industries/gen-ai.