Global furniture manufacturer leverages Infor AI and Enterprise Automation

Grosfillex, a manufacturer of high-end outdoor furniture made in the USA, recognizes the necessity of embracing technological innovation to maintain competitiveness in this enduring market. By incorporating advancements such as artificial intelligence (AI) and automation, Grosfillex is elevating the efficiency and precision of manual processes. 

This strategic approach empowers the company to provide its dealers and end consumers with a carefully curated selection of premium products, ensuring timely service and deliveries. This commitment to technological evolution not only allows Grosfillex to meet customer expectations but also drives increased revenue. 

In less than 90 days, the outcomes achieved with Infor Platform Technology include:

• A 10% revenue increase through the expansion of the product assortment with AI customer profitability grading.
• A 5% increase in gross margin percentage by implementing pricing adjustments with AI customer profitability grading.
• An 83% improvement in sales productivity with AI customer profitability grading across thousands of customers.
• Increased customer satisfaction and revenues through an AI product recommender offering similar products for out-of-stock items.
• An 86% faster customer activation and improved on-time deliveries with ION workflow automation.

Watch the video to learn more.