Report
How Possible Happens: Overcome the ‘Value Void’ Through Technology-Driven Productivity
Creating value
Together we can make possible happen
As organisations around the world accelerate their own unique digital transformation journeys, many are increasingly faced with a ‘value void’ – the gap between technology’s promise, and what is so often delivered. Our latest global research uncovers how the most productive organisations are closing the gap and how you can apply these insights in your organisation today.
Investing for value creation
Featuring detailed input from 3,600 decision makers, including the C-Suite as well as technology users, across 14 countries and 7 industries.
75%
of organisations expect to gain a productivity increase of more than 20% in the next three years.
80%
of organisations agree that success will depend on the use and adoptability of new technologies.
78%
of organisations expect to increase investments in technology by 20% or more in the coming years.
Unlocking advantage
Vectors to Value: how the most productive organisations are driving productivity
From our comprehensive results, we’ve uncovered what the most productive organisations are already doing to drive core business velocity and extract greater value from digital transformation. We’ve identified four core attributes of the most productive organisations – which we call ‘Vectors to Value’.
Vectors to Value
The attributes and priorities of highly productive organisations
Processes and systems
Bullet-proof processes are their competitive edge: these organisations use tools to increase operational efficiency, improve visibility, and streamline business communications.
Agility and future-readiness
Adaptable and prepared: these organisations are embracing advanced technologies, from Generative AI to Process Intelligence, to prioritise intelligence and innovation.
Culture of data
Pushing boundaries: these organisations are drawing on input from intelligence and automation to build robust data foundations – empowering workforces with the right insights and helping to innovate and unlock value.
Customer focus
Customer obsessed: these organisations know their customers’ success is what defines their own. They build feedback into every part of their organisation to anticipate changing needs and identify high-value opportunities.
Customer stories
Boosting customer service with data
For forklift manufacturer Combilift, delays in completion due to incorrect quotes were increasing cost of service – both to the dealer and the customer. Now, with a new AI solution trained with three years of historical data, the team are generating part recommendations instantaneously.
Customer stories
Remaining responsive in the face of change
Food and beverage packager Oliver Packaging has to handle continually changing customer purchase patterns. By leveraging AI solutions with an industry-specific ERP, it has been able to identify abnormal customer orders and amounts quickly and more accurately, leading to a 90% reduction in workload for tracking customer demand and forecasting.
Detailed analysis
Unlock pragmatic advice and expert insights
Our comprehensive report offers industry-leading insights alongside exclusive expert advice, giving you actionable steps you can take today to begin your path to progress.
Kevin Samuelson
CEO, Infor
Soma Somasundaram
President of Products and CTO, Infor
Dr. Chris Brauer
Director of Innovation at the Institute of Management Studies at Goldsmiths, University of London
Autonomous business is the next wave of transformation, triggering epochal changes in the purpose, form and function of applications for employees." "Digital transformation, the process of leveraging digital technologies to fundamentally change how an organisation operates, delivers value to customers and competes, is an essential component of the modern business or organisation."
The power of partnerships
Understanding your processes, people, and products
Discover how by partnering with Infor, you can unlock industry-specific capabilities right out of the box, and see the value drivers you need to achieve, in the product itself.
Global report
Explore the full report
Maximising technology-driven productivity can kickstart your journey towards filling the value void, delivering huge organisational gains. Download the full report now to help secure your position as an industry leader.
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