A Partnership Built on People

 

Successful collaboration begins with people, a philosophy that underscores the partnership between Infor and Quooker. This story exemplifies how understanding, mutual respect, and shared goals can lead to transformative success.

Revolutionizing the Kitchen Tap Industry

Quooker, a Dutch company founded in 1987 by Henri Peteri and his son, revolutionized the kitchen tap industry with the introduction of instant boiling water taps. These taps provide boiling water at 110°C on demand, making kitchen tasks like preparing tea, coffee, and cooking more convenient. Since 2018 a Quooker system can also provide filtered chilled and sparkling water next to boiling water from the same tap. As Quooker strives to make the boiling water tap an indispensable part of every kitchen worldwide, it recognizes the importance of growth. This growth necessitates the development of a future-proof organization that can continually fulfill customer expectations through product leadership in a niche market.

Preparing for Future Growth

To facilitate this growth, Quooker needed a robust application landscape, including an ERP system capable of supporting the company's anticipated expansion. Infor’s CloudSuite™ Industrial Enterprise solution was the perfect fit. The integration of Infor’s ERP system into Quooker’s current application landscape and IT strategy provides a platform that enhances operational efficiency and supports Quooker’s commitment to innovation. Infor’s solutions are designed to help businesses manage complexity and drive innovation. For Quooker, this means streamlining their processes, enhancing product lifecycle management, and improving multisite planning.

 

The Right Fit for Quooker’s Vision

Quooker’s vision, "The tap that does it all," was echoed by Michiel van Veen, Chief Supply Chain Office of Quooker during the joint Quooker-Infor project kick-off: "Infor: the standard that does it all.“ He emphasizes the strategic importance of this partnership: "Infor's commitment to understanding Quooker's unique culture and business goals has laid the foundation for a successful partnership. Their solutions will help us calibrate and enhance our operations, supporting our vision of innovation and growth. We believe that working together starts with people, and Infor shares this philosophy, making them the perfect partner for our future plans."

A People-Centric Approach to Success

The question "What does great look like?" often comes up when envisioning the result of certain activities. For Infor, it means working as one team, both internally and with our customers, based on mutual partnership and trust to reach the jointly set goals. The keyword here is “together.” In conclusion, the partnership between Infor and Quooker is a testament to how a people-centric approach can drive remarkable achievements. By focusing on mutual understanding and working together towards common goals, both organizations are set to achieve great things.