Customer Stories
How the North Carolina city overcame legacy obstacles for a smooth transition to its new ERP platform
Overview
In 2003, the city of Greensboro, North Carolina, adopted its first on-premises ERP solution. However, limited internal documentation for its customizations led to constraints that increasingly hindered its ability to effectively manage core administrative functions.
To streamline operations and enhance service delivery, Greensboro transitioned to Infor CloudSuite Public Sector, powered by AWS, achieving:
- Standardized operations that eliminated manual processes and promoted efficiency organization-wide
- Reduced infrastructure costs while enhancing security and support, leading to significant savings
- Enhanced training tools that ensured a smooth transition and preparedness for new features
- Improved operational efficiency and data-driven insights
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